Frequently Asked Questions
Everything you need to know about our livestock and pet lifestyle products.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days. Expedited options are available at checkout for urgent supplies and apparel.
What is your return policy for pet and livestock gear?
We offer a 30-day return window for most unused items in their original packaging. Please note that certain health-related supplies and customized products are final sale.
Do you offer international shipping?
Currently, JRG Livestock & Pet Supply ships to customers within the United States and Canada. We are working on expanding to more international locations soon.
How can I track my package?
Once your order ships, you will receive an email with a tracking number and a link to the carrier's website to monitor your delivery status.
Are your products safe for all breeds?
We curate high-quality products from trusted manufacturers. However, we recommend checking the specific size and usage guidelines on each product page to ensure it is appropriate for your specific animal.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.